Hotel Houseperson - FT

Responsibilities

• Ensure assigned areas are kept clean and neat.
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.; mop and clean all marble or tile floors in assigned areas.
• Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms.
• Empty all trash and linen from the Guest Room Attendants’ carts as needed.
• Maintain inventory levels, deliver supplies to assigned lockers, and stock them.
• Follow Quick Flood Response procedures, safety procedures, general clean/pull room procedures, and quarterly mattress-flipping procedures.
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, and marks on the wallpaper, stairwells, and lockers.
• Perform all other job-related duties as requested.

Qualifications

• High school diploma or equivalent
• One (1) year experience in related field
• Knowledgeable of all cleaning procedures, equipment, and supplies, and able to follow directions effectively
• Able to effectively communicate in English, in both written and verbal forms
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Maintain a professional, neat, and well-groomed appearance adhering to company standards