Hotel Houseperson FT

Position Status: Full-Time
Location: Gold Strike Casino

Responsibilities

• Ensure that assigned areas are kept clean and neat.
• Clean ash urns constantly; clean and dust lamps, mirrors, pictures, etc.
• Mop and clean all marble or tile floors in assigned areas.
• Deliver requested items, such as refrigerators, pillows, rollaway beds, cribs, etc., to guest rooms.
• Empty all trash and linen from the Guest Room Attendants’ carts as needed.
• Maintain inventory levels, deliver supplies to assigned lockers, and stock them.
• Follow Quick Flood Response procedures, safety procedures, general clean/pull room procedures, and quarterly mattress-flipping procedures.
• Clean restrooms in assigned areas; vacuum all halls, lobbies, and edges.
• Clean all hall railings and marks on the wallpaper, stairwells, and lockers.
• Perform all other job-related duties as requested.

Requirements

• High school diploma or equivalent.
• One (1) year experience in a related field.

Skills

• Knowledgeable of all cleaning procedures, equipment, and supplies, and able to follow directions effectively.
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Effective listening abilities with strong judgment skills.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Maintain a professional, neat, and well-groomed appearance adhering to company standards.

Working Conditions

• Ability to withstand prolonged walking, standing, bending, and kneeling, and lift items.
• Ability to work indoors and be exposed to various environmental factors such as noise, dust, and cigarette smoke.
• May require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking.
• Ability to work a flexible schedule, including extended hours, weekends, and holidays.