Hotel Houseperson FT

About the role

As a Houseperson, your primary responsibility is to assist the Guestroom Attendants in maintaining cleanliness and providing support throughout the hotel.

Responsibilities

• Ensure that assigned areas are kept clean and neat.
• Clean ash urns constantly; clean and dust lamps, mirrors, pictures, etc.
• Mop and clean all marble or tile floors in assigned areas.
• Deliver requested items, such as refrigerators, pillows, rollaway beds, and cribs, to guest rooms.
• Empty all trash and linen from the Guest Room Attendants’ carts as needed.
• Maintain inventory levels, deliver supplies to assigned lockers, and stock them.
• Follow Quick Flood Response procedures, safety procedures, general clean/pull room procedures, and quarterly mattress-flipping procedures.
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges.
• Clean all hall railings, marks on the wallpaper, stairwells, and lockers.
• Perform all other job-related duties as requested.

Requirements

• High school diploma or equivalent.
• One (1) year of experience in a related field.

Skills

• Knowledgeable of all cleaning procedures, equipment, and supplies.
• Able to follow directions effectively.
• Effective communication in English, both written and verbal.
• Excellent organizational skills to function under time constraints and meet deadlines with attention to detail.
• Strong judgment and effective listening abilities.
• Excellent customer service and interpersonal skills.
• Maintain a professional, neat, and well-groomed appearance adhering to company standards.

Working Conditions

• Ability to withstand prolonged walking, standing, bending, and kneeling.
• Ability to lift items as required by the role.
• Work indoors with exposure to environmental factors such as noise, dust, and cigarette smoke.
• May require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking.
• Flexible schedule, including extended hours, weekends, and holidays.

Location: Gold Strike Casino