Hotel Houseman - Ironworks Hotel & Hotel Goodwin

The Ironworks Hotel

The Ironworks Hotel is a luxury boutique hotel located on the banks of the Rock River in downtown Beloit. The hotel is home to one of the area's best restaurants, Merrill and Houston's Steak Joint, and is within walking distance of many other area attractions and night life. It’s a place for people to work hard, play hard, and come together.

About the role

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

Responsibilities

• Clean and sanitize assigned public areas in accordance with company and franchise policy
• Assist the executive housekeeper and front desk associates as needed
• Prepare and set up meeting rooms in accordance with the function sheets
• Ensure hotel equipment, such as carts, vacuums, and a/v equipment are maintained properly and secured
• Ensure cleaning supplies and chemicals are used properly and all bottles are properly labeled in accordance with the chemical policy
• Provide excellent customer service that goes above and beyond, to the hotels guests. Immediately addresses guest’s requests
• Properly attired in uniform and nametag, in accordance with franchise and company grooming and uniform policy

Requirements

• You have a High school diploma or equivalent
• You have houseman/housekeeping and customer service experience
• You have strong organizational and attention to detail skills
• You are able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls
• You are able to frequently stand, and/or walk
• You are able to exert well-paced ability to reach other departments of the hotel on a timely basis, including stairs
• You are able to occasionally lift and/or move up to 50 pounds while moving files or small packages

Mandatory Requirement

This position is also subject to irregular hours to include late nights, weekends and holidays. U.S. Work Authorization (required).