Hotel Guest Room Attendant

Responsibilities

• Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
• Change bed linens, make beds, and replenish towels and guest amenities.
• Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
• Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
• Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
• Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
• Respond to guest requests promptly and courteously, providing exceptional guest service.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain the confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
• Work collaboratively with team members and communicate effectively with supervisors regarding room status.

Skills and Abilities

• Push heavy carts.
• Bend and reach to dust, clean and make beds.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

Qualifications

At least one year prior hotel housekeeping experience preferred.

Benefits

• Medical, Dental, and Vision Insurance – eligible after 60 days of service.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) – eligible after 60 days of service.
• Optional Life Insurance – eligible after 60 days of service.
• Long-Term Disability Insurance – eligible after 60 days of service.
• Company-Paid Life Insurance – provided to all full‑time associates.
• 401(k) Retirement Plan – eligible after 1 year of service (≥1,000 hours, age 21+); includes company match.
• Paid Time Off – up to 40 hours sick time annually after 90 days; holiday pay for six recognized holidays plus a paid birthday; vacation accrual up to 40 hours after 1 year, increasing with tenure.
• Employee Referral Program – earn rewards for referring friends or family.
• Travel Perks – discounted room rates at Marriott properties worldwide.
• Daily Meals – complimentary meal provided during each shift.