Jobs · Management · Georgia

Hotel General Manager – Macon Marriott City Center

Mainsail Lodging & Development · Macon, GA · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: headings

for each section that has content. Use
  • for lists. Use

    for prose. No job title heading. No Job ID. Remove boilerplate. Need to preserve all substantive info. We need to parse the posting and extract sections: About the role? Actually the posting starts with a paragraph about enthusiastic people, then description of GM role, then About Marriott Macon City Center, then Essential Functions with subsections: Business Strategy Development, Business Strategy Execution, Ownership & Stakeholder Relations, Talent Management & Organizational Capacity, Brand Champion, Business Information Analysis. Then "What You Have" (requirements/qualifications). Then "What You'll Do" (responsibilities). Also maybe Benefits, Pay, Schedule not present, so omit those sections. We need to decide which headings to use: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. According to instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings where appropriate. If a section doesn't have real specific content, we omit it. We have content: About the role (intro paragraph). Responsibilities (Essential Functions and What You'll Do). Requirements/Qualifications/Skills (What You Have). Benefits, Pay, Schedule not present, so omit. We need to avoid repeating job title as heading. Good. We need to preserve all substantive info, not invent or summarize away detail. So we need to include all details from the posting, but we can structure them under headings. We need to use
    • for any list of duties/requirements/benefits. So for lists we need to convert to
      • . The posting includes many bullet-like sentences but not explicit bullet list. However we can treat each sentence as list item? The instruction: "Use
        • for any list of duties/requirements/benefits". The posting includes enumerated responsibilities etc. We can convert each responsibility into
        • . Might be many. We need to decide how granular. Probably we can group similar items under headings and use
          • for each bullet. We must not create sections with filler like "commensurate with experience". Not relevant. We need to output only HTML fragment. Let's extract content. First paragraph: "We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so." That's about the role? Could be under About the role. Then description: "The General Manager serves as the strategic and operational leader of Marriott Macon City Center, responsible for delivering enriching experiences and heartfelt service, associate engagement, financial performance, and long-term asset value. This role provides forward-thinking leadership while ensuring operational excellence across all departments, that reflects on the brand’s ultimate mission Wonderful Hospitality. Always. A critical component of this position is fostering a strong partnership with hotel ownership through proactive communication, transparency, responsiveness, and accountability. As the leader of the Macon Marriott City Center, the General Manager is accountable for maximizing profitability, driving market share, protecting the owner's investment, and ensuring the hotel consistently exceeds guest expectations and brand standards. The General Manager will work closely with ownership, Marriott International, local stakeholders, and the Mainsail leadership team to position the property as the preferred hotel and event destination in Central Georgia. This role offers a unique opportunity to shape the future of a landmark property while leading a highly visible operation that serves both visitors and the Macon community. The General Manager serves as a forward thinker change leader that is open to change, big or small, and believes that everyone can contribute to the future of the brand, while maintaining operational consistency and ensuring all decisions positively impact guests, associates, ownership, and the long-term success of the property." That's a lot of prose; we can put under About the role as

            . Then "About Marriott Macon City Center" paragraph: "The Macon Marriott City Center is a premier full-service hotel connected to the Macon Centreplex and convention facilities in the heart of Macon, Georgia. Featuring 220 guest rooms, extensive meeting and event space, full-service food and beverage offerings, and a strong mix of corporate, association, government, university, sports, and social business, the hotel serves as a key hospitality asset for the region. The property is entering an exciting new chapter under the management of Mainsail Lodging & Development, a nationally recognized hospitality company known for creating exceptional guest experiences, developing high-performing teams, and delivering industry-leading results. The General Manager is responsible for preserving and elevating this unique identity while driving operational and financial success." That could also be under About the role or maybe a separate section? The instruction only lists certain headings; we could include this under About the role as well. Then "Essential Functions" with subheadings. We could treat each subheading as part of Responsibilities. Use

            • for each bullet. Let's extract each subheading's content. Business Strategy Development: "The General Manager remains informed of hospitality industry trends, market conditions, competitive activity, and emerging opportunities while evaluating the strengths and weaknesses of the local marketplace. This includes identifying new revenue streams, guest experience enhancements, and strategic initiatives that maximize customer satisfaction, profitability, and market share. The General Manager develops comprehensive business plans that align with Mainsail Lodging & Development, Marriott International, and Premium Portfolio brand objectives. These plans are translated into actionable strategies and measurable goals that drive operational excellence and long-term success." Business Strategy Execution: "The General Manager implements and drives business plans designed to enhance guest satisfaction, increase profitability, strengthen market positioning, and create sustainable growth. This includes ensuring all departments are aligned with the hotel's strategic goals while maintaining accountability for execution and results. The General Manager encourages innovation and calculates risk-taking to improve guest experiences, operational efficiency, and financial performance while ensuring decisions positively impact the overall success of the property." Ownership & Stakeholder Relations: "The General Manager is expected to establish and maintain a trusted partnership with ownership through consistent communication, transparency, and accountability. Responsibilities Include Serving as the primary representative of the hotel to ownership and investors. Building long-term trust and confidence through integrity, responsiveness, and execution. Providing timely and accurate financial reporting, forecasting, and business updates. Presenting strategic recommendations that support asset growth and long-term value creation. Maintaining regular communication regarding hotel performance, market conditions, capital projects, risks, and opportunities. Ensuring ownership is informed, engaged, and confident in operational decisions. Leading quarterly business reviews and annual strategic planning sessions with ownership. Demonstrating stewardship of ownership investments through disciplined financial management and capital planning. Fostering collaborative relationships with Marriott, ownership groups, Mainsail leadership, and community stakeholders." Talent Management & Organizational Capacity: "The General Manager cultivates a high-performing, service-oriented culture that attracts, develops, and retains exceptional talent. Recognizing that associates are the foundation of the guest experience, the General Manager is responsible for building an engaged workforce that embodies the values of Mainsail Lodging & Development and Marriott International. The General Manager actively coaches and develops department leaders through consistent feedback, accountability, mentoring, and career development planning. Individual development plans are established for all direct reports, focusing on leadership growth, operational excellence, succession planning, and professional advancement. The General Manager fosters an environment where creativity, innovation, collaboration, and continuous improvement thrive. Through effective workforce planning and talent assessment, the General Manager ensures the hotel maintains the organizational capacity necessary to achieve both short- and long-term business objectives. Special Emphasis Is Placed On Leadership development and succession planning. Associate engagement and retention. Building a culture of accountability and recognition. Creating opportunities for career growth and internal promotion. Developing future leaders within Mainsail and Marriott. Maintaining strong associate satisfaction and engagement scores. Ensuring all leaders are actively coaching and developing their teams. The General Manager leads by example and creates a workplace where associates feel valued, empowered, respected, and inspired to deliver extraordinary guest experiences." Brand Champion: "Marriott Hotels is part of the Premium segment and is considered a Classic brand. Brands in this section of the Marriott International brand architecture offer upscale hotels that are known for their consistent and timeless hospitality and cater to both leisure and business travelers. Marriott Hotels features sophisticated and thoughtful amenities and services, a wide range of F&B outlets and is renowned for hosting small to large groups. As the leader of a Marriott Hotel, the General Manager serves as a passionate brand ambassador and ensures the promise of "Wonderful Hospitality. Always" of delivering thoughtful, heartfelt, forward-thinking service is upheld and built upon this living legacy. The General Manager promotes a culture of excellence that aligns with: Marriott International Premium brand standards. Mainsail Lodging & Development's Core Values. The community of Macon. Through visible leadership and effective communication, the General Manager is always placing people first and truly caring for guests and fellow hosts, making sure to anticipate and fulfill their needs. As the face of Macon Marriott City Center, the General Manager serves as a visible leader within the City of Macon and the hospitality community. The General Manager Will Build strong relationships with the City of Macon, local businesses, tourism partners, and community leaders. Represent the hotel at industry and community events. Strengthen the hotel's position as a central Georgia's most important hospitality destinations within the Marriott system. Support local initiatives that enhance guest experience and community engagement. Serve as an ambassador for Mainsail Lodging & Development, Marriott International’s premium portfolio, and the City of Macon." Business Information Analysis: "The General Manager utilizes data-driven decision-making to maximize profitability, guest satisfaction, associate engagement, and asset value. Through regular analysis of financial, operational, guest experience, and market data, the General Manager identifies opportunities, anticipates challenges, and develops strategies that improve business performance. Areas Of Focus Include Revenue generation and market share growth. Profitability and expense management. Labor productivity and workforce optimization. Guest satisfaction and loyalty metrics. Marriott GuestVoice and brand performance scores. Associate engagement survey results. Competitive set analysis and market trends. Food and Beverage performance. Capital planning and asset preservation. Forecasting accuracy and business planning. The General Manager maintains a comprehensive understanding of all financial statements, including profit and loss statements, balance sheets, cash flow analysis, and operational performance metrics. Business insights are communicated regularly to ownership, Mainsail leadership, and hotel teams through detailed reporting, forecasting, strategic planning, and performance reviews. The General Manager ensures business decisions are supported by data while remaining aligned with the hotel's strategic objectives and ownership goals." Then "What You Have" (requirements): "Bachelor's degree required; advanced degree preferred. Prior General Manager experience is strongly preferred. Minimum of 10 years' experience in a management role overseeing operations, sales and marketing, finance and accounting and/or related professional area; including 3+ years as Hotel Manager / Resort Manager / Director of Operations with significant exposure to Rooms and Food & Beverage operations. Marriott brand experience is strongly preferred. Experience working directly with ownership groups, investors, and asset managers. Proven success managing complex Food & Beverage operations. Strong customer service and relationship-building skills. Excellent written and verbal communication skills. Strong presentation and public speaking abilities. Advanced understanding of hotel financial management, forecasting, budgeting, and balance sheet analysis. Proficiency with Microsoft Office Suite and hospitality management systems. Demonstrated ability to lead through influence, collaboration, accountability, and innovation." Then "What You'll Do" (responsibilities): "Consistently demonstrate and uphold Mainsail Lodging & Development's Core Values. Deliver exceptional guest experiences that reflect Marriott International’s standards. Foster a culture of accountability, engagement, and continuous improvement. Build a strong leadership culture based on honesty, transparency, collaboration, and mutual respect. Drive revenue growth, profitability, and market share while maximizing owner returns. Lead all operational, financial, and strategic functions of the hotel. Conduct regular leadership meetings and operational reviews. Ensure compliance with Marriott brand standards, company policies, and operating procedures. Lead capital projects, renov

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