Hotel General Manager

Job Responsibilities

• Interview, hire, and train associates.
• Plan, assign, and direct work.
• Appraise performance, reward, and discipline associates.
• Address complaints and resolve problems.
• Direct, train, and mentor associates.
• Ensure all Owner and brand directed initiatives are implemented, followed, and supported.
• Monitor customer service.
• Promote the hotel and company in the community.
• Aid in the development of sales strategies and action plans.
• Develop and maintain positive business relationships with guests, vendors, and external partners.
• Represent the company at various community organization meetings.
• Conduct regular physical inspections.
• Answer inquiries about hotel policies and services.
• Support and administer relevant laws and codes.
• Develop and maintain hotel budget.
• Facilitate and maintain on-going communication and collaboration with associates.
• Perform a variety of administrative tasks.

Job Requirements

• 3 to 5 years’ experience in guest services, front desk, housekeeping, management operations, or related professional area.
• Bachelor’s degree (B. A.) or equivalent from four-year college or university; or equivalent combination of education and experience.
• Solid organizational, time-management, and prioritization skills.
• Exceptional customer service skills.

Benefits

• Excellent compensation packages, varying based on location.
• Comprehensive benefit packages for full-time positions.
• Hotel room discounts at our locations around the globe.
• Discounts on food and beverages.
• Professional development and advancement opportunities.

Pay

$70,000 and up based on experience.

Schedule

N/A