Hotel Front Desk Night Auditor

About the role

The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.

Responsibilities

• Perform nightly audits of guest accounts and ensure accuracy of charges.
• Handle cash transactions, including deposits and reconciliations.
• Ensure all guest check-outs are processed accurately and promptly.
• Communicate effectively with guests regarding their stays and account balances.
• Manage inventory and maintain cleanliness of the front desk area.
• Assist with other front desk functions as needed.

Requirements

• High school diploma or equivalent.
• Experience in a customer service role is preferred.
• Strong attention to detail and organizational skills.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of hotel operations and procedures.

Qualifications

• Excellent communication skills, both verbal and written.
• Positive attitude and ability to work well under pressure.
• Basic computer skills, including Microsoft Office.

Skills

• Proficient in using hotel point-of-sale systems.
• Knowledge of hotel accounting principles.
• Ability to multi-task and prioritize tasks effectively.

Benefits

• Comprehensive health insurance coverage.
• 401(k) retirement plan with company match.
• Flexible work schedule.
• Free on-site parking.
• Opportunities for professional development and advancement.

Pay

$20 - $25 per hour based on experience.

Schedule

Evening shifts from 6 PM to 2 AM, rotating weekends and holidays.