Hotel Breakfast Attendant - Spark by Hilton

About the role

Responsible for set-up, maintenance, and clean up of complimentary breakfast, and ensuring guest are satisfied one hundred percent.

Responsibilities

• Set up and maintain all food and beverage items during the complimentary breakfast, ensuring proper amounts and temperature.
• Provide personalized service to all guests.
• Greet all guests coming into food service areas.
• Check with guests to make sure that everything is to their liking.
• Maintain clean public and work areas.
• Bus tables during food service times striving to keep all free tables ready.
• Refill condiments and supplies upon completion of shift.
• Clean any spills immediately.
• Maintain a neat buffet line.
• Keep coffee urns full.
• Undertake a full cleaning of the dining area and kitchen area upon completion of food service hours.
• Wash dishes, as required.
• Maintain an inventory of all food products, china, glassware, cutlery, and linens, and reorder as necessary.
• Assist in the preparation of menus for breakfast.
• Perform deep cleaning projects in the kitchen/work area as needed and maintain cleaning logs.
• Notify Manager of any problems such as food service preparation or delivery, or comments of guests as to menu items.
• Courteously accommodate special requests of guests and be prepared to answer guest questions regarding the hotel and local area facilities and services.
• Know and follow hotel emergency procedures.
• Follow proper key control procedures for issued keys.
• Practice safe work habits, particularly regarding lifting techniques and spills.
• Order, shop for, prepare, and set-up foods for complimentary breakfast and meeting room or special guest functions.
• Provide information to guests about hotel services, facilities, and other amenities.
• Carry out any reasonable request by Management.

Requirements

• Adhere to strict cleaning and social distancing guidelines when working in hotel public spaces.