Hotel Banquet Server

Status: Part time

Reports to: Banquet Captain/Hotel Operations Manager

Salary: $17.13 per hour + tips

Position opens: 09/18/2026 – Closes: 09/27/2026

Position Summary

A Banquet Server is responsible for serving food and beverages to guests at venues or catering events. Duties include greeting guests, taking orders, delivering drinks and dishes, refilling beverages, general banquet preparation, room refreshes, and maintaining a sanitary environment.

Responsibilities

• Work with regulatory agencies (Gaming Commission, State, Federal) and ensure policies and procedures are followed per Internal Controls.
• Adhere to the Mistequa Casino Hotel Team Member Handbook and SMILE service standards and Core Values.
• Provide food and drink service at hotel banquet and meeting functions.
• Attend all pre‑shift meetings to ensure events flow smoothly.
• Ensure function space is visually appealing.
• Assist Banquet Captain with linen and table setting, food station, and beverage service set‑up.
• Maintain proper dining experience: deliver items, fulfill guest needs, remove courses, replenish utensils, and refill beverages.
• Monitor and maintain cleanliness, sanitation, safety, and organization of assigned station and service areas.
• Communicate any areas of need, problems or concerns to Banquet Captain.
• Ensure rooms are torn down after events, cleaned and re‑set if needed; ensure proper storage of equipment.
• Assist fellow team members and other departments as needed to maintain positive working relationships.
• Work shift work, holidays, weekends, and special events.
• Perform additional duties as assigned.

Requirements

• Must be 18 years of age.
• High school diploma or GED preferred.
• Excellent guest service, time management, and ability to prioritize tasks.
• Positive attitude, teamwork, and effective written and verbal communication.
• Extreme attention to detail and quality.
• Ability to work independently and use good judgment.
• Obtain and maintain a food handler’s card within 30 days of employment.
• Obtain and maintain a Class 12 (if 21 +) or Class 13 (if under 21) server’s permit.

Physical Demands

The role regularly requires talking or hearing, standing or walking for long periods, occasional climbing, balancing, stooping, kneeling, crouching, or crawling. Frequently required to lift and carry up to 55 pounds. Vision requirements include close, distance, and color vision.

Work Environment

The work environment is typically moderate to loud noise level. The position involves fast‑paced service in banquet areas.

Regulatory and Compliance Responsibilities

• Maintain a License D with Spokane Tribal Gaming Commission (must be 18 years of age).
• Attend required training sessions offered by the Casinos.
• Perform duties in compliance with local laws, regulations, ordinances, policies, and procedures.
• Consult Internal Control Procedures and Policy Manuals for guidance.
• Report illegal activity to Security or appropriate management.

Schedule

Must be able to work shift work, holidays, weekends, and special events.

Additional Information

• Pre‑employment drug test required; random testing thereafter.
• 90‑day orientation period.
• Hiring follows Indian Preference Policy.
• Contact Human Resources at 1‑800‑322‑2788, (509) 935‑6167 or (509) 258‑8973; fax (509) 935‑6223; email hr@mistequa.com.