Hotel Assistant General Manager - Columbus

About the role

Provide administrative and operational support to the Hotel General Manager.

Responsibilities

• Oversee the daily operations of the hotel in the absence of the General Manager
• Assist with interviews, hiring and complete on-site training for all new employees along with any disciplinary and discharge of hotel employees according to company standards.
• Help maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing policy and procedures.
• Ensure that deposits are made daily in the absence of the manager, except for the weekends.
• Forward all accounting information to Corporate every week to include night audit, deposit slips, unpaid invoices, and checks written from petty cash accounts with attached invoices.
• Assist/Conduct monthly department meetings to review the performance of the hotel along with answering any questions they may have.
• Manage Front Desk Agents and assist in reviewing all work schedules for all departments.
• Oversee guest and employee incidents.
• Must be neat in appearance and wear Business Casual attire.
• Hold employees accountable in appearance policy and standards as well.
• Assist with staff performance reviews in accordance with company standards.
• Attend all required meetings and help complete tip reporting.
• Perform other duties as assigned by Management along with any additional training that may be required.
• Contribute to employee development, training, and engagement

Qualifications

• High school diploma or GED preferred.
• 2-5 years' experience in hospitality required.
• Must work well in stressful situations and maintain composure under pressure.
• Detail oriented and strong written/verbal communication required.
• Will need to be able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
• Able to understand financial information, data, and basic mathematical functions.
• Must pass a background check and drug screen.
• Must be able to stand for long periods of time.
• Able to lift, carry, push, and pull up to 35 lbs.