Hotel Administrator - Peacock Inn

About the role

The Peacock Inn is seeking a highly organized and detail-oriented Hotel Administrator to provide administrative and operational support to the Hospitality Director and hotel leadership team. This position is responsible for coordinating office functions, maintaining records, assisting with payroll and invoicing processes, supporting departmental communications, and helping ensure the efficient day-to-day operation of the hotel. The ideal candidate is professional, dependable, and able to manage multiple priorities in a fast-paced hospitality environment.

Responsibilities

• Provide administrative support to the Hospitality Director and hotel management team.
• Establish, maintain, and update files, records, certificates, and/or other documents.
• Prepare, distribute, and maintain reports, correspondence, memos, and meeting minutes.
• Support accounts payable and accounts receivable functions, including invoice tracking and vendor communication.
• Manage office supplies, purchasing requests, and inventory of administrative materials.
• Answer and route telephone calls, emails, and guest inquiries professionally and efficiently.
• Coordinate schedules, meetings, appointments, and conference room reservations.
• Maintain vendor contracts, insurance certificates, and other hotel compliance records.
• Assist with planning employee events, recognition programs, and training sessions.
• Track hotel permits, inspections, and required renewals to ensure compliance.
• Maintain filing systems and ensure accurate recordkeeping.
• Assist with guest correspondence and special requests when needed.
• Make travel arrangements, such as plane reservations, hotel accommodations and auto rentals.
• Perform other similar or related duties as required or assigned.
• Respond after normal business hours as needed.
• Work both on and off-site as needed.

Requirements

Knowledge, Skills & Abilities:

• Experience in Microsoft Office Suite required.
• Professional, polished image through in-person and phone interaction.
• Excellent communication skills, both written and verbal.
• Well-developed multi-tasking, organizational skills, and detail-oriented.
• Ability to work in fast-paced environment and work well under pressure.
• Ability to handle sensitive information and keep strictly confidential.
• Dependable and reliable.
• Must type 40 wpm.

Education & Experience:

• High school diploma.
• 2 years' experience in an office environment.

Physical Demands: The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 lbs and occasionally lift and/or move up to 20 lbs. Specific vision abilities required include close vision, distance vision, color vision, and focus.

Working Conditions: Normal office environment with mild to moderate noise level.