Hostess

Qualifications:

A high school diploma or G.E.D. is required. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted).

Responsibilities and Duties:

• Greet guests warmly upon arrival, manage waitlists and reservations, and escort guests to their tables.
• Maintain an organized seating chart, communicate accurate wait times, and support overall front-of-house operations.
• Ensure the entrance and lobby areas are clean, welcoming, and well-maintained, providing guests with excellent first and last impressions of their dining experience.
• Provide accurate wait time estimates and communicate clearly with guests.
• Escort guests to assigned tables and present clean menus.
• Maintain an organized and current seating chart, ensuring balanced server rotation.
• Answer phone calls courteously, provide information, and take reservations or to-go orders as needed.
• Keep the host stand, entryway, and front-of-house areas clean and tidy at all times.
• Monitor dining room flow and coordinate with servers, bussers, and managers to ensure timely seating and smooth service.
• Assist with opening and closing side work, supporting overall front-of-house operations as needed.
• Address guest inquiries or concerns promptly and professionally, escalating issues to management when appropriate.
• Adhere to uniform requirements and maintain a professional appearance and demeanor while representing KGI.
• Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.

Benefits:

• 100% Paid medical (valid in KS and OK)
• Optional dental, vision, life, and 401K benefits (vision and dental valid in KS and OK)
• Paid time off, maternity and funeral leave, FMLA