Hostess

About the role

As a Fricker’s hostess/greeter, you are the first and last person guests will see during their visit. You’ll ensure their first impression is excellent and leave them happy as they depart.

Responsibilities

• Greet guests as they arrive and inform them of specials and events.
• Thank guests as they leave and invite them back.
• Manage a waiting list, seat guests, bus tables, and assist servers.
• Answer phone calls.
• Enter carry-out orders into the POS system, suggestive selling, ensure orders are correct, and handle money.
• Assist servers and managers throughout the dining room.
• Ensure every guest leaves happy.

Requirements

• A positive attitude.
• Be in proper uniform and looking sharp every shift.
• Flexibility when necessary.
• Continued effort toward your own development.
• Follow company policies and procedures.
• Be yourself and have fun.
• Reliable transportation.
• Ability to work various shifts.
• Authorization to work in the United States.

What you can expect from us

• Knowledge and skills needed to be successful.
• Constant coaching, teaching, and training for your continued development.
• Honest, professional feedback on your performance.

Benefits

• Flexible work schedule.
• Meal and clothing discounts.
• Free birthday meal for you and your family.
• Holiday pay.
• Rewards program.
• Referral program.
• Career growth opportunities.
• Healthcare and prescription options for eligible employees.

Behaviors

Preferred:

• Enthusiastic: Shows intense and eager enjoyment and interest.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.
• Team Player: Works well as a member of a group.

Motivations

Preferred:

• Peer Recognition: Inspired to perform well by the praise of coworkers.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.