Host/ToGo/Curbside

About the role

The Host/Togo person ensures that each guest receives a welcome and good-bye when placing and/or picking up an order. They are responsible for a large portion of our business from both walk-in guests and guests who call in to place orders.

Responsibilities

• Knows the phone system; uses proper phone etiquette when answering phone calls and taking To-Go orders
• Is knowledgeable with the menu and can accurately take and place orders; upsells whenever possible
• Demonstrates strong organization skills with boxing/bagging orders and accuracy of To-Go orders placed
• Works collaboratively with To-Go and kitchen staff to complete orders
• Partners with the manager on quote times and accurately provides quotes to guests on the length of time to complete their order
• Uses the POS (point of sale) system effectively and correctly; handles tasks such as To-Go sales, gift card sales, and cash and credit card transactions
• Ensures guests are comfortable and cared for while they place and/or pick up To-Go orders
• Adheres to core values: Honor, Excellence, Leadership, and Passion
• Practices proper safety and sanitation at all times
• Maintains proper etiquette with all staff members and guests
• Exhibits teamwork at all times
• Maintains proper dress code and hygiene standards at all times
• Can help and support with all 3rd party orders

Benefits

• Employee discount on food
• We serve a great product that people love
• Flexible work schedules
• A fun work environment where you are treated with respect
• Health benefits available for full-time team members
• Paid vacation for full-time team members
• Growth opportunities; promoting from within when possible
• Aggressive and competitive pay