Host Marketing National Casino Regional- Full Time (Harrah's Atlantic City/CES)

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions, and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence, and technological leadership. The company is committed to its Team Members, suppliers, communities, and the environment through its PEOPLE PLANET PLAY framework. Our mission is to "Create the Extraordinary," and our vision is to "Create spectacular worlds that immerse, inspire, and connect you."

Responsibilities

• Maintains close ties with NCM guests through personal contact by phone and in person.
• Greets guests upon check-in/check-out, in the casino, and participates in special events.
• Anticipates guests’ needs and quickly responds to guests’ requests to arrange transportation and accommodations.
• Uses sound judgment and makes good decisions in accordance with established comp guidelines.
• Handles difficult guests and situations in a calm, professional, and prudent manner.
• Fully complies with all applicable rules, regulations, laws, and policies, and conducts themselves with the highest levels of integrity and honesty.

Requirements

• College degree in Marketing, Hotel, or Business preferred but not required.
• Minimum of 2 years of Casino Host, National Casino Marketing, or VIP Services experience in a major gaming operation, preferably in Atlantic City.
• Proven track record of personally providing excellent customer service.
• Excellent interpersonal, communication, team-building, and problem-solving skills (both written and verbal).
• Must be able to speak, read, write, and understand English. Bilingual is a plus.
• Proficient in Microsoft Outlook, Word, and Excel.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Valid NJ Driver’s License and reliable transportation to meet and greet charter arrivals at the airport.
• Ability to work independently.
• Ability to sit and stand for prolonged periods of time.
• Ability to maneuver around the office and property.
• Willingness to work any shift when necessary.
• Ability to get along with co-workers and work as a team.
• Must present a well-groomed, professional appearance.
• NJ Cer License required.

Pay

Starting salary $50K.