Host/Hostess | Seasonal Part-Time

Essential Job Functions

• Greet guests in a friendly and professional manner
• Seat guests at appropriate tables as per the seating chart
• Provide guests with menus
• Organize and prepare reservations
• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests
• Answer telephones with enthusiasm and in a professional manner
• Always ensure restaurant is set to proper lighting upon opening
• Communicate with all guests to ensure quality satisfaction with food and beverage service
• Clean and reset tables as required
• Communicate with management, kitchen staff, and serving staff to ensure effective customer flow
• With assistance from the management team, plan parties and special events
• Performs additional responsibilities although not detailed, as requested by a manager
• Completes all assigned cleaning duties
• Complies with direction and instruction from the management team
• Contributes to a professional workplace that maximizes employee morale, productivity, and effectiveness
• Works well with a diverse FOH and BOH staff
• Attends staff meetings to receive information and direction

Qualifications

• Commitment to quality service, and food and beverage knowledge
• Strong communication skills
• Ability to work calmly and effectively under pressure
• Problem solving abilities, self-motivation, and organization
• Ability to work under moderate supervision
• An unexpired tips certification
• Maintains a clean and professional image at all times
• Ability to understand and follow written and verbal instructions
• Speaks to guests with enthusiasm at all times
• Ability to work flexible shifts and schedules, including weekends and holidays
• At least 18 years of age
• Competency as outlined in the training schedule
• Experience in a hospitality industry in similar position
• Participate in a team oriented working environment
• Knowledge of the floor plan and table numbers as outlined in training