Host/Hostess (Part-Time) - Pendry Chicago

About the role

At Pendry Chicago, we believe that your journey is primly yours to craft. We are looking for individuals who are passionate about creating authentic, personalized experiences for our guests.

Responsibilities

• Greet and welcome guests in a positive and professional manner
• Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times
• Escort guests to their tables and provide menus
• Handle guest inquiries, concerns, and special requests in a professional and efficient manner
• Manage reservations including new reservations, confirmations, cancellations, and updating seating charts
• Work as a team and effectively communicate with management, bartenders, and service staff
• Deliver on guests' expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

Requirements

• You enjoy assisting with food and beverage steps of service
• You have basic communication skills
• You are passionate about providing exceptional guest service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Qualifications

• Ability to work a flexible schedule including weekends and holidays
• Basic computer skills
• Versatile verbal and written communication skills

Skills

• Luxury hotel experience (a plus)
• Enjoy free meals
• Enjoy free uniforms and cleaning
• Enjoy ongoing community outreach events
• Enjoy associate's events throughout the year
• Enjoy 401[k] retirement plan with company matching
• Enjoy Paid Time Off (sick time)
• Enjoy hotel discounts

Benefits

• 401[k] retirement plan with company matching
• Paid Time Off (sick time)
• Free meals when on-duty
• Free uniform laundering service
• Hotel discounts

Pay

The pay range for Host/Hostess is $23.54 - 24.00 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.

Schedule

We offer an excellent benefits package for this role, which includes:

• 401[k] retirement plan with company matching
• Paid Time Off (sick time)
• Free meals when on-duty
• Free uniform laundering service
• Hotel discounts