Host/Hostess Food & Beverage RSW Airport - Key Lime Bistro - PT

Duties And Responsibilities

• Embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members.
• Ambassador of the family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment).
• Create a lasting first and last impression by engaging with guests in a friendly, welcoming, and professional manner.
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Coordinate with Front of House staff regarding available seating and process to-go orders quickly and efficiently in the point-of-sale system.
• Maintain store appearance with respect to merchandising and maintenance standards.
• Follow safety and sanitation guidelines; comply with all applicable laws.
• Respond appropriately to customer concerns and ensure a clean, sanitized, and well-stocked host stand.
• Assist servers and food runners, as needed.
• Must be able to maneuver heavy trays of food.

Position Qualifications

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics, in English.
• Able to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.