Host/Hostess

About the role

The Host/Hostess is the first point of contact for guests, setting the tone for a welcoming and memorable dining experience. This role requires friendliness, organization, and teamwork to ensure smooth operations at the front door and dining room.

Responsibilities

• Greet guests with warmth and enthusiasm, setting a positive tone.
• Manage the waitlist and reservations efficiently.
• Seat guests according to table availability and flow of service.
• Assist with running food, bussing tables, and maintaining cleanliness.
• Answer phone calls and provide guests with information about the restaurant and wait times.
• Work as part of a team-service approach, collaborating with colleagues to maintain a stress-free and engaging work environment.
• Maintain a positive attitude and professional demeanor, embodying Nick's values of Excellence, Teamwork, Respect, and Accountability.

Requirements

• A friendly, welcoming personality with strong communication skills.
• Ability to manage and maintain reservations on a digital platform.
• Ability to multi-task and stay organized in a fast-paced environment.
• Previous experience in hospitality or restaurant settings is a plus but not required.
• Willingness to assist in various FOH tasks as needed.
• Willingness to work a flexible schedule, including days, nights, weekends, and holidays.

Qualifications

• Standing and walking for extended periods (6-10 hours per shift).
• Navigating a busy dining area while maintaining a welcoming and professional demeanor.
• Lifting and carrying small trays, menus, and other materials weighing up to 20 lbs.
• Performing repetitive motions such as bending, reaching, and handling seating charts or reservation systems.
• Engaging with guests and team members in a lively, high-energy atmosphere.

Skills

• Excellent communication skills.
• Time management and organizational abilities.
• Customer service orientation.

Benefits

No benefits package is offered at this time.

Pay

This position starts at $15.00 per hour.

Schedule

Flexible scheduling is available.

Equal Opportunity Employer

We celebrate diversity and inclusion in our team. We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, veteran status, or any other characteristic protected by applicable law. We believe that our differences make us stronger, and we're committed to fostering a welcoming and respectful workplace for all.