Host/Hostess

About the role

Host / Hostess Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Big Sky, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities and have fun while crafting lasting, cherished moments for our guests. Working at Montage Big Sky is more than a job; it’s a way of life.

Responsibilities

• Greet and welcome guests in a positive and professional manner
• Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times
• Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner
• Handle guest inquiries, concerns, and special requests in a professional and efficient manner
• Manage reservations including new reservations, confirmations, cancellations and updating seating charts
• Work as a team and effectively communicate with management, bartenders, and service staff
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

Requirements

• You enjoy assisting with food and beverage steps of service
• You have basic communication skills
• You are passionate about providing exceptional guest service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Qualifications

• Ability to work a flexible schedule including weekends and holidays
• Ability to collaborate in a team environment
• Basic computer skills
• Versatile verbal and written communication skills
• Luxury hotel experience, a plus

Skills

• Enjoy assisting with food and beverage steps of service
• Have basic communication skills
• Be passionate about providing exceptional guest service and creating memorable moments
• Be open to learning, developing, and growing both yourself, personally, and helping others do the same
• Be trustworthy and have integrity

Benefits

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associate’s events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule including weekends and holidays.