Host / Hostess - 1606 Restaurant & Oyster Bar
Beauport Hospitality Group · Gloucester, MA · Yesterday
Management$16–$17/hrPart-time
About the role
The 1606 Restaurant & Bar at the Beauport Hotel encourages and expects all associates to develop exceptional service skills. This position requires the ability to multi-task and deliver outstanding service beyond primary responsibilities.
Responsibilities
- Meet and greet guests upon arrival, offering choice of seating and escort to the table with a presentation of the menu.
- Maintain proper set-up of dining room, including even distribution of tables for the team.
- Read, maintain and make entries into the logbook to communicate between shifts and with management.
- Communicate any large party requests or special arrangements to the Manager on Duty.
- Be thoroughly familiar with menu items and related materials.
- Ensure all menus are in pristine condition, free of stains.
- Answer the telephone and respond to guest inquiries in a warm, genuine tone.
- Communicate with the staff regarding special requests/needs of a guest, to include any guest allergies.
- Complete all listed open, side-work, and closing checklists, cleaning checklists, and duties related to shift.
- Close out and check out with manager once shift is complete.
- Aid team members as needed to promote a teamwork environment.
Requirements
- Ability to stand for 8 hours length of time.
- Ability to walk/stand approximately 90% of shift.
- Must be able to lift up to 30 lbs. on a regular and continuous basis.
Experience
- At least one (1) or more years of experience in a High-Volume Restaurant.
- Previous experience in Customer Service preferred.
Skills
- High volume Seafood Restaurant experience.
- Exposure to the Interior/Exterior of the Restaurant, including the Deck.
- Exposure to sun, heat, cold, and changing weather conditions.
Pay
Salary Range is $16-$17/hr. Actual compensation is commensurate with relevant skills and qualifications.