Host-Hostess 1

About the role

Be part of the opening team at Hershey Social Restaurant + Bar, downtown Hershey's newest restaurant and bar. Located near the iconic intersection of Cocoa and Chocolate Avenue, Hershey Social features bold flavors, signature cocktails, and over-the-top desserts inspired by Hershey's chocolate roots. This position is responsible for greeting and seating guests within the dining room areas of Hershey Social Restaurant + Bar.

Responsibilities

• Verbally greet guests immediately upon entering the restaurant and thank guests as they are leaving.
• Seat guests at tables in a friendly and timely manner.
• Complete wait sheets accurately and table count sheets accurately.
• Answer the telephone.
• Meet guests' needs by providing pertinent information about the restaurant, menu items, and the surrounding area.
• Use specified techniques to satisfy unhappy guests.
• Handle to-go orders on an as-needed basis.
• Maintain guests' needs throughout their dining experience by assisting servers with pre-bussing procedures.
• Use sanitizing solution to wipe down tables, chairs, booths, and table bases to assist servers.
• Sweep the floor area around the table to assist servers as needed.
• Reset using designated silverware, napkins, and condiments to assist servers as needed.
• Stock all items on the Front Desk Checklist.

Qualifications

Must be 16 years of age or older.

Skills and abilities

• Know and follow policies and procedures.
• Strong interpersonal skills to verbally communicate in a positive manner with co-workers, guests, and the general public.

Physical demands

• Able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid potential hazards.
• Able to hear in one or both ears so that verbal communication can be received, understood, and acted upon.
• Able to read, write, and perform addition/subtraction calculations.
• Able to control and utilize fingers to write.
• Able to bend, handle, carry, lift, reach, wipe, climb, stoop.
• Able to walk and stand for up to 8 hours.

Benefits

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID.