Host Greeter - HH Prime

Key Responsibilities

• Greet guests promptly with a warm and professional demeanor
• Manage reservations and waitlists using the restaurant system
• Escort guests to tables and provide accurate wait time estimates
• Maintain an organized seating chart to optimize restaurant flow
• Communicate effectively with servers and management regarding guest needs and table status
• Answer phones and assist with guest inquiries in a courteous manner
• Maintain cleanliness and organization of the host stand and entrance area
• Anticipate guest needs and resolve concerns with a service-first mindset
• Uphold Omni service standards and contribute to a positive team environment

Qualifications

• Previous customer service or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Flexible schedule, including evenings, weekends, and holidays
• Professional appearance and demeanor