Host - Grand Canyon South Rim

Job Summary

Greet guests and seat diners in an expedient fashion while maintaining a proper seating flow in the dining rooms.

Position Type

• Full-time, Year-Round or Seasonal

Pay

• $15.85 - $16.15 per hour

Schedule

• Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Grand Canyon South Rim?

• A welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.
• The primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

Responsibilities

• Greet the guests as they approach the podium and make them feel welcome.
• Remain knowledgeable of property wide offerings and current trail conditions as it relates to water supply, closures, and bus routes.
• Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.
• Field phone calls as necessary while assisting guests with all inquiries including guest room dining orders.
• Seat the guest(s) as quickly as possible or if table is not immediately available, then inform the guest(s) of how the wait time.
• Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
• For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
• Maintain seating log to ensure accurate cover count for the seating period.
• Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any servers.
• Keep menus clean and presentable.
• Report any guest complaints and/or issues immediately to the Manager.
• Assist Bussers as needed to clear and set tables.
• Complete opening and closing side duties according to dining room standards.
• Other duties as assigned.

Qualifications

• Ability to professionally interact with a broad cross-section of guests.
• Good verbal communication skills with ability to interact with guests and staff.
• Physical ability to stand for long periods of time.
• Must be available for evening shifts, weekends, and holidays.
• Ability to keep a professional demeanor toward the guests and staff under very busy business levels.
• Must be able to pass ServSafe food handler training.

Physical Requirements

• Constantly: Stand, walk, reach, lift/carry.
• Frequently: Handle, bend, lift/carry up to 20lbs.
• Ocassionaly: Reach, squat/kneel, lift/carry up to 50lbs.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.