Host - Full-time
Capital Ale House · Glen Allen, VA · 2 mo ago
On-siteInformation Technology$12/hrFull-time
Employee Discounts
- All staff receive flexible schedule
- All staff receive generous food and beverage discounts both on and off duty
Flexible Schedule
- Part-time employment is accommodated with a flexible schedule
- Full-time employment operates 20 hours per day
Opportunity for Advancement
- Nearly all managers have been promoted from within
- Four-day workweek for salaried managers
Responsibilities
- Answer telephone to provide callers with directions, hours of operation, take orders, etc.
- Answer questions guests have regarding our products or services
- Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
- Communicate with all guests in a congenial manner
- Communicate with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
- Ensure the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Host Training Manual
- Identify areas of need within the beverage service and dining area and correct problems
- Communicate the company’s marketing efforts to the guest
- Affirm the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
- Affirm the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
- Treat all guests and staff members with dignity and respect
- Be available on Sundays on a rotating basis
Qualifications
- Ability to move items up to 30 lbs. for distances of up to 25 feet
- Able to remain standing and active for up to an 8-hour shift
Skills
- Positive and professional demeanor
- Communication skills
- Problem-solving skills
- Customer service skills
Benefits
- Company supplemented Health Insurance with a choice of three levels of coverage
- Company supplemented Dental Insurance
- $25,000 free life insurance
- 401K with a 3% company match
- Paid vacation
- Personal Time Off / Sick Pay
Pay
- Kitchen support/dishwashers $12 and up, online ordering tip share, and an annual 3% raise
- Culinary staff $15 – $19, online ordering tip share, and an annual 3% raise
- Hosts and Hostess average $15-$18, including tips
- Servers and Bartenders average $26 per hour in tips