Host/Food Runner (Part Time)

Responsibilities

• Provides the highest and most efficient level of hospitality and customer service expected by our guests.
• Greets and seats guests upon entering the restaurant.
• Records and confirms reservations through ToastTable or through call-in requests.
• Maintains a level of knowledge of all menu items and beverage programs.
• Assists with serving guests by bringing out meal orders if servers are busy.
• Helps monitor and observe guest’s dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problems.
• Works with servers to ensure that orders are completed according to request and on time.
• Maintains a safe and clean work environment.
• Reports any damages, shortcomings, and disturbances to managers or supervisors.
• Ensures the restaurant operation procedures and hygiene meet food safety standards and regulations.
• Works a flexible schedule, including weekends and holidays.
• Fills in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant General Manager.

Requirements

• Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
• Education: High school diploma or general education degree (GED).
• Experience: 2+ years of experience in a formal dining or upscale casual environment.
• Flexibility to work any shift, including evenings, weekends, and holidays.
• Excellent verbal and written interpersonal communication skills.
• Proficiency in English required.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments.
• Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
• Ability to stand for long periods indoors with a thematically climate-controlled workstation.

About Us

The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus. As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Dear Charles is Study Hotels latest culinary offering located inside The Study at Johns Hopkins. Situated proudly at the crest of the hill, as Charles Village rises to the center of the campus, Dear Charles is ideally positioned to instantly become the place for spirited conversations, local gatherings, and celebrations. With a welcoming personality, Dear Charles will engage the community in a positive social dialogue, expressed through a singular informed voice and endearing sense of humor.

Dear Charles features a menu offering cuisine influenced by its Mid-Atlantic location with the warmth and everyday expectations of a village tavern. Elevated but not fussy, our goal is to offer familiar dishes, using locally sourced ingredients, with a range of robust and health-conscious options to meet the needs of a diverse community.

The space provides a direct link to the active pedestrian circulation of the village and campus student center. Intimate in scale and warmly furnished with a subtle patina, the 85-seat restaurant is a perfect complement to the open-air, inspired energy of the hotel’s public space.