Host/Food Runner

30hop Restaurant & Bar is a full-service American restaurant and bar with locations across Iowa, Kansas, Missouri, and Nebraska. We’re known for great food, craft beer, and a fun, welcoming atmosphere. Our teams are at the heart of what we do and help create a great experience for our Guests every day.

About the role

If you're friendly, reliable, and enjoy working in a fast-paced environment, this is a great opportunity to join a team that values hospitality, teamwork, and creating memorable Guest experiences. Every shift is different, and you'll play an important role in keeping service running smoothly.

Responsibilities

• Create a welcoming first impression by greeting and assisting guests with enthusiasm and professionalism
• Seat guests efficiently while managing restaurant flow and waitlists
• Provide accurate wait time estimates and communicate updates clearly to guests
• Coordinate seating arrangements to maximize dining room efficiency
• Support smooth transitions between the host stand, dining room, and service teams
• Assist with reservations, phone inquiries, and to-go orders
• Reset and maintain tables and dining areas throughout service
• Monitor restroom cleanliness and overall guest-facing areas
• Deliver food to guests accurately while maintaining presentation standards
• Communicate with kitchen and service teams to ensure timely food delivery
• Assist fellow team members to help maintain efficient restaurant operations
• Support opening, closing, and additional operational duties as assigned

Requirements

• Must be 16 years of age or older
• Strong communication and organizational skills
• Comfortable working in a fast-paced hospitality environment
• Friendly, positive, and guest-focused attitude
• Ability to multitask and manage priorities during busy shifts
• Team-oriented mindset with willingness to support restaurant operations
• Availability to work evenings, weekends, and holidays
• Must be available to work Fridays and Saturdays

Skills

• Strong time management and multitasking abilities
• Professional and hospitality-driven demeanor
• Ability to stay organized in high-volume environments
• Problem-solving and guest service skills
• Strong teamwork and communication abilities

Pay

Compensation for fully trained Hosts/Food Runners starts at $8.10/hour plus tips, with tip payouts distributed the following morning.

Benefits

• 25% dining discount for you and up to seven guests
• Employee Assistance Program offering six confidential counseling sessions per issue, per year
• 25% discount at more than 25 Craft Concepts restaurants throughout Iowa, Omaha, Kansas City, and Missouri for you and one guest (Sunday-Thursday)
• Employee appreciation events and celebrations