Host/Food Runner

30hop in Cedar Rapids, IA is hiring Hosts and Food Runners to join our front-of-house team. We’re a full-service American restaurant and bar with locations across Iowa, Kansas, Missouri, and Nebraska, known for great food, craft beer, and a fun, welcoming atmosphere.

About the role

You’ll help create a welcoming experience for our Guests while supporting the service team and keeping things running smoothly throughout each shift.

Responsibilities

• Welcome Guests and help create a friendly first impression
• Seat Guests while helping manage restaurant flow and waitlists
• Provide accurate wait times and communicate updates to Guests
• Assist with reservations, phone inquiries, and to-go orders
• Coordinate with Servers and other team members to keep the dining room running smoothly
• Deliver food to Guests accurately and promptly
• Communicate with kitchen and service teams to support timely food delivery
• Reset tables and help maintain clean, organized dining areas
• Monitor the cleanliness of restrooms and other Guest-facing areas
• Assist teammates during busy periods and throughout service
• Complete opening, closing, and other assigned duties

Requirements

• Must be 16 years of age or older
• Friendly and Guest-focused
• Strong communication and organizational skills
• Ability to manage multiple priorities in a fast-paced restaurant environment
• Dependable and comfortable working as part of a team
• Ability to stay organized and communicate effectively during busy shifts
• Willingness to support different areas of the restaurant as needed
• Saturday availability is required

Pay

Fully trained Support Staff earn $8.10 per hour plus tips, with tip payouts distributed the following morning.

Schedule

• Shifts typically range from 4-8 hours
• Must be available to work daytime shifts between 10:00 AM - 4:00 PM

Benefits

Full-Time Benefits

Available to employees averaging 35 hours per week or more:

• Paid Time Off starting at 2 weeks annually, increasing with tenure
• Medical insurance with 30hop Group covering 50% of the premium
• Dental and vision coverage options
• 401(k) plan with discretionary employer match for eligible employees

Benefits For All Team Members

• 25% dining discount for you and up to seven guests
• Employee Assistance Program offering six counseling sessions per issue, per year
• 25% discount at more than 25 Craft Concepts restaurants throughout Iowa, Omaha, Kansas City, and Missouri for you and one guest, Sunday-Thursday
• Employee appreciation events and celebrations