Host - AVA Garden Bar

About the role

AVA Garden Bar is one of St. Louis’ premier nightlife destinations, offering a unique experience that blends the energy of an upscale indoor nightclub with the vibrant atmosphere of an outdoor oasis. Located in the heart of Ballpark Village, AVA features high-energy entertainment, elevated hospitality, creative programming, and an inviting outdoor space that provides a one-of-a-kind setting for guests.

Responsibilities

• Answer the phones and take messages/reservations
• Maintain an accurate wait when necessary
• Welcome guests when they arrive to venue and bid goodbye as they leave to create a lasting positive experience
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction
• Communicate effectively with all guests
• Communicate problems to management immediately
• Coordinate seating arrangements to provide fast and courteous service to guests
• Occasionally bus tables when needed to expedite efficient seating of waiting guests
• Anticipate needs of scheduled special parties

Qualifications

• At least one year of experience with customer service and/or hosting
• Must speak fluent English; other languages preferred
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system
• Must be able to read, review and understand seating charts
• Basic mathematical skills are used frequently
• May be required to work nights, weekends, and/or holidays

Physical requirements

• Strong ability to provide attention to detail
• Carrying or lifting items weighing up to 50 pounds
• Handling objects (including food and utensils), products, speaking over and operating phones
• Standing, bending, stooping, and kneeling
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility

Pay

The compensation for this position ranges from $17–$20 per hour.