Host

Host Responsibilities

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering and leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in the party.
• Provide guests with estimated waiting times.
• Call out name and number of party when tables become available.
• Seat guests based on guest preferences whenever possible and consider the balancing of customer flow in the service stations.
• Upon seating, offer guests a menu and inform them of their server’s name.
• Inspect the table for proper presentation and completeness.
• Relay messages to servers and bussers as needed.
• Thank guests as they leave and invite them to return.
• Maintain a clean and organized hostess station.
• Ensure the front of restaurant (entrance hallway / doors) are clear of trash, swept and windows are clean.
• Utilize POS system to ensure accurate sales data.
• Check bathrooms for cleanliness and paper supplies every two hours during the day and every hour from 5:00 pm – close.
• Utilize Hot Schedules application for scheduling and communication amongst the restaurant team.
• Read all messages sent from Management via Hot Schedules before coming in for each shift.

Host Qualifications

• No previous restaurant experience required.
• A positive, can-do attitude and the ability to warmly welcome our guests.
• Work in a standing position for long periods of time (up to 5 hours).

About the role

PJ Whelihan's Restaurant + Pub in West Chester, PA is now hiring hosts. The position offers both full-time and part-time opportunities. Each location has a unique feel but all are neighborhood establishments aiming to provide a great guest experience. Guests can enjoy an impressive TV package and a wide selection of beers, including the signature PJW Copper Lager. Famous for their wings, PJ Whelihan's are known for their community traditions and loyal customers. The ideal candidate should have a friendly attitude, charisma, and social skills to interact with guests and manage a high-volume atmosphere.

Responsibilities

Warmly and graciously greet all guests upon arrival.

When possible, open the front door for guests entering and leaving the restaurant.

When immediate seating is limited, record guest names and number of people in the party.

Provide guests with estimated waiting times.

Call out name and number of party when tables become available.

Seat guests based on guest preferences whenever possible and consider the balancing of customer flow in the service stations.

Upon seating, offer guests a menu and inform them of their server’s name.

Inspect the table for proper presentation and completeness.

Relay messages to servers and bussers as needed.

Thank guests as they leave and invite them to return.

Maintain a clean and organized hostess station.

Ensure the front of restaurant (entrance hallway / doors) are clear of trash, swept and windows are clean.

Utilize POS system to ensure accurate sales data.

Check bathrooms for cleanliness and paper supplies every two hours during the day and every hour from 5:00 pm – close.

Utilize Hot Schedules application for scheduling and communication amongst the restaurant team.

Read all messages sent from Management via Hot Schedules before coming in for each shift.

Qualifications

No previous restaurant experience required.

A positive, can-do attitude and the ability to warmly welcome our guests.

Work in a standing position for long periods of time (up to 5 hours).