Host

About the Role

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conduct side-work as required for each shift

Requirements

• Previous experience is not required – we will train you!
• Must be at least 18 years old
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Qualifications

• Excellent customer service skills and etiquette
• Ability to execute proper sanitation practices and safety procedures
• Must be able to communicate effectively with co-workers and guests
• Flexibility to work a variety of shifts
• Ability to multi-task in a fast-paced, team-work environment

Benefits

All team members receive:

• Competitive pay
• Flexible scheduling
• Paid on-the-job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For qualifying team members (based on hours worked):

• 401(k) retirement plan
• Medical, dental, and vision insurance
• Paid sick leave (in qualifying jurisdictions)

This is an evergreen role; we accept applications on an ongoing basis and there is no fixed deadline.