Host

Pay Range: $17.00 - $20.00 / hour (based on experience)

Benefits

• Competitive pay
• Flexible scheduling
• Paid on-the-job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• 401(k) retirement plan (based on hours worked, for qualifying team members)
• Medical, dental, and vision insurance (based on hours worked, for qualifying team members)
• Paid sick leave (in qualifying jurisdictions, for qualifying team members)

About the Role

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Responsibilities

• Interact courteously with guests (answer phones, greet guests, seat guests, make reservations, take food orders)
• Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conduct side-work as required for each shift

Requirements

• Previous experience is not required – we will train you
• Excellent customer service skills and etiquette
• Ability to execute proper sanitation practices and safety procedures
• Must be able to communicate effectively with co-workers and guests
• Flexibility to work a variety of shifts
• Ability to multi-task in a fast-paced, team-work environment