Host

Duties and Responsibilities

• Check in all employees and highlight on the Open Table system.
• Answer the phone, take reservations, and take takeout orders.
• Ensure menus are clean and organized.
• Greet, check in, and seat guests.
• Print any special chits off Open Table with special instructions and hand off to the server upon their checking in.
• Review all Open Table reservations and map out the plan for the shift.
• Utilize Open Table to capture important information about guests.
• Work with the manager on the floor to ensure proper wait times.
• Ensure restrooms and the host stand are clean, stocked, and organized.
• Interact with guests to ensure a positive dining experience.

Knowledge And Skills

• Excellent communication skills (verbal interactions with management, servers, team members, and guests).
• Basic reading skills.
• Basic computer skills.
• Ability to visually scan the restaurant for clean, unoccupied tables.
• Able to work well with others and independently.
• Able to organize and multitask.

Position Type/Expected Hours Of Work

This is an hourly paid position. Days and hours of work vary according to business hours and job requirements. The business operates seven (7) days a week; and hours start as early as 9 AM and can go as late as 10 PM depending on the work required.

Work Culture

This role will require fast-paced service done with a smile and a high level of communication with guests, co-workers, managers, and chefs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the CRAVE Family Our staff is our family, and our family is passionate about creating memories for our guests. It's our number one goal to make sure that every single guest has a memorable dining experience, and our CRAVE family is here to make that happen. We anticipate our guests' needs, recommend exciting new dishes, introduce them to new flavors, and work extremely hard to make sure that our guests' dining experience at CRAVE becomes a fantastic memory of time spent with friends and family. Our Mission Do WHATEVER it takes to make EVERY guest happy! Our Vision To be the leading purveyor of the spirit of hospitality Our Values