Host - Ajax Downtown

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Each hotel is inspired by place, united by purpose, and set in the heart of elevated, unique locations across Colorado (Aspen, Snowmass, Denver, Boulder), Ketchum, Idaho, Mammoth, California, and Charleston, South Carolina.

About the role

The Host is responsible for welcoming guests on arrival to the restaurant, seating them, and presenting clean menus in a friendly, professional, and timely manner. This position reports to the Restaurant Manager.

Responsibilities

• Greet all guests in a timely manner and communicate wait times to ensure everyone feels accommodated
• Manage the seating chart to allocate tables fairly between servers
• Assist restaurant employees with clearing and resetting tables as needed
• Ensure bar area tables are clean and condiments are stocked, cleaned, and refilled
• Assist with restaurant side work to prepare for service
• Answer phone calls to communicate wait times, reservations, collect payment, and answer basic resort questions
• Participate in daily cleaning operations (e.g., checking bathrooms, mopping, sweeping, vacuuming)
• Assist as a restaurant server, food runner, or busser if needed
• Perform snow removal as required by specific restaurant, including moving deck furniture
• Other duties as assigned

Requirements

• Must be 16 years of age or older
• High School graduate preferred
• TIPS Certification preferred

Skills

• Proficient knowledge of guest service principles and best practices
• Basic knowledge of food preparation techniques and food allergies
• Knowledge of reservation systems and seating management
• Familiarity with menu offerings, specials, and promotions
• Ability to multitask and stay organized in a fast-paced environment
• Excellent verbal communication and interpersonal skills
• Ability to handle guest inquiries, concerns, and complaints professionally
• Understanding of basic restaurant operations and table turnover strategies
• Basic math skills for managing waitlists and seating arrangements
• Ability to remain calm and composed under pressure
• Attention to detail to ensure a smooth guest experience
• Ability to stand for long periods and move quickly when needed
• Flexibility to work nights, weekends, and holidays
• Proficiency in computer programs such as Microsoft Office or POS systems is preferred

Work Environment and Physical Demands

• Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods
• Regularly work in wet, hot, and humid conditions for extended periods
• May be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push, or pull up to 50 lbs. individually or with assistance

Pay

$20.50 to $22.80 per hour, dependent on budget and experience.

Benefits

• Health, Dental, and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks