Hospitality/Workplace Experience Assistant

About the role

The Hospitality/Workplace Experience Assistant supports the day-to-day office operations of the San Francisco office, helping to maintain a professional, welcoming, and efficient workplace for attorneys, business professionals, clients and visitors. This role combines workplace hospitality, office and administrative support and event assistance, including before and after-hours event support.

Responsibilities

• Conduct regular walkthroughs of conference rooms, kitchens, guest offices and common areas to ensure spaces are organized, presentable, and ready for use.
• Support conference room readiness, including room setup and reset, catering placement, supply checks, general office organization, and coordination with internal teams as needed.
• Affirmatively assist with placing catering and office supply orders.
• Maintain kitchens, pantries and conference rooms by stocking supplies, monitoring inventory, and keeping tidy throughout the day.
• Affirmatively assist with workspace readiness for new hires, guest offices, and internal moves, including desk setup, welcome materials, and basic room preparation.
• Provide backup support for Office Services and Facilities teams as needed.

Qualifications

• Minimum of one year of experience in a hospitality, workplace experience, events, or administrative role.
• Bachelor’s degree.
• Strong customer service mindset and professional presence.
• Excellent organization skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks, adapt to changing priorities, and work well in a team-oriented law firm environment.
• Proficiency with Microsoft Outlook, Word, and Excel; familiarity with calendar scheduling and conference room booking tools is helpful.
• Ability to maintain confidentiality and use sound judgment in a professional services setting.
• Ability to work overtime.

Schedule

This is a full-time, on-site role with a regular office schedule (8:30 a.m. - 5:00 p.m.) and flexibility to support occasional after-hours events and other office needs.

Pay

The annualized base salary range for this position is expected to be $60,000.00 - $65,000.00.