Hospitality Services Associate | Part Time - 5.5 hours |

Schedule

Every Saturday, 6:45 a.m. - 12:00 p.m.

About the role

Greets, screens and provides way finding assistance while also acting as an informational resource to patients, visitors, staff and vendors.

Responsibilities

• Creates a polished and positive first impression in welcoming of patients, visitors and employees entering Concord Hospital.
• Screens all patients, visitors and staff entering the building as appropriate and directed by Administration.
• Provides way finding assistance for patients, visitors, vendors, or staff, either in person or on the telephone.
• Moves patients in wheelchairs to their destination within the hospital.
• Acts as an informational resource to patients, visitors, vendors, and staff either in person, telephone, or via e-mail.
• Supports the department's special programs and initiatives.
• Participates and engages in department and division activities.

Requirements

• High school or equivalent (GED).
• Certification, Registration & Licensure: None required.
• Experience: One year of customer service experience in a professional business environment dealing with the public in person and on the phone.
• Competent in use of Microsoft Office computer applications.

Education

High school or equivalent (GED).

Qualifications

• One year of customer service experience in a professional business environment dealing with the public in person and on the phone.
• Competent in use of Microsoft Office computer applications.

Skills

• Customer service skills.
• Informational resources.
• Way finding assistance.
• Microsoft Office proficiency.

Benefits

Concord Hospital is an Equal Employment Opportunity employer.

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical And Work Requirements

• Material Handling Classification: MEDIUM.
• Push/pull up to 10 pounds: Regularly.
• Push/pull up to 10 – 25 pounds: Frequently.
• Push/pull up to 20 - 50 pounds: Occasionally.
• Sit: Frequent.
• Hear: Frequent.
• Speak: Frequent.
• Do fine motor: Frequent.
• Reach: Frequent.
• Walk: Occasional.
• Kneel: Occasional.
• Squat: Occasional.
• Smell: Frequent.
• Exposure to airborne pathogens, bodily fluids, moving mechanical parts: Frequent.
• Noise level in the work environment: Moderate.

Pay

N/A

Schedule

Every Saturday, 6:45 a.m. - 12:00 p.m.