Hospitality Sales & Event Coordinator

Job Summary

We are seeking a highly organized, guest-focused, and detail oriented Hospitality Sales & Events Coordinator to play a key role in driving revenue and delivering exceptional guest experiences by supporting sales initiatives and coordinating meetings, events, and group bookings. This position serves as the primary liaison between clients and internal departments to ensure flawless execution from inquiry through event completion.

Core Job Responsibilities & Duties

• Respond promptly and professionally to sales inquiries for meetings, events, and group bookings
• Prepare proposals, contracts, and banquet event orders (BEOs)
• Cover site tours and assist with client presentations
• Maintain accurate client records, forecasts, and event details in sales systems
• Support the sales team in achieving revenue and occupancy goals
• Cover logistics for meetings, weddings, corporate events, and social functions
• Act as the main point of contact for clients before, during, and after events
• Communicate event details clearly to operations, banquet, culinary, and front desk teams
• Ensure event setups, timelines, and service standards are executed as contracted
• Conduct post-event follow-ups to ensure client satisfaction and identify future opportunities
• Manage event calendars and ensure scheduling accuracy
• Aid with billing, deposits, and final invoicing
• Maintain organized files for contracts, permits, and event documentation
• Aid with marketing initiatives, promotions, and sales reports as needed
• Aid with scheduling meetings for vendors, executives, and other team members

Qualification Standards & Company Requirements

• Minimum 1–3 years of experience in hospitality sales, events, catering, or hotel operations preferred
• Strong organizational and time-management skills with attention to detail
• Excellent verbal and written communication skills
• Professional, service-oriented demeanor with strong interpersonal skills
• Ability to multitask and prioritize in a deadline-driven environment
• Proficiency with Microsoft Office; experience with hotel sales or event systems a plus
• Flexibility to work evenings, weekends, and holidays as required by event schedules
• Ability to work independently and as a team in a fast-paced environment
• Must have a flexible work schedule