Hospitality Office Associate | 20 hrs/wk | RGH

Position Summary

Responsible for the functions of the diet office and hospitality services which includes the organization and input of patient/resident menus to ensure accuracy of diet orders, timeliness of meal delivery and facilitates interdepartmental coordination.

Key Responsibilities

• Acts as a Liaison between Food Services and all other departments with respect to patient meals and diets.
• Delivery of meals and nourishments according to established patient identification policies and procedures.
• Aid with all activities related to meal services.
• Knowledge of fluid restrictions, tube feeding, diet orders and standards for restricted diets.
• Ability to transfer medical record information into menu software to ensure diet, allergies and modifiers are processed accurately.
• Communicate patient needs and concerns with patients, families, and clinical staff.
• Maintain a positive representation of Food and Nutrition Services through professionalism, hygiene and uniform.
• Record and maintain unit refrigerator temperature logs according to facility standards.
• Answer and log all incoming calls to the nutrition office.
• Maintain the highest level of customer service as outlined by department and RRH Standards.
• Generate reports, tallies, calorie counts, nourishment labels, tray tickets, etc. and process information within established time frames.
• Responsible for accurate delivery and filling of supplies to units as required.
• Maintain work areas in a safe and orderly manner.
• Responsible for attending and retaining all staff meetings and in-service training.
• May be responsible for daily back up of menu software.
• Perform other duties as assigned within the department.

Desired Attributes

• Ability to read, write and communicate effectively in English.
• Knowledge of food safety and sanitation preferred.

Minimum Qualifications

• None Required

LICENSES / CERTIFICATIONS

• Skills None

Physical Requirements

• M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

Pay Range

• $16.25 - $18.00