Hospitality Manager
LaBelle Winery · Derry, NH · 1 wk ago
On-siteInformation TechnologyFull-time
Essential Responsibilities
- Embolates the LaBelle Winery Core Values at all times
- Must be trained on all aspects of steps of service
- Supervise and manage all aspects of the hospitality department ensuring a high level of customer service by leading a motivated team, setting performance expectations and providing ongoing training and development
- Keep all spaces up to LaBelle standard, including how the building looks and is organized in both storage and guest facing spaces
- Facilitate monthly inventory of small ware, glassware, displays, linen, and other relevant items, while ensuring proper tracking and storage accessibility
- Ensure efficient coordination of all events, ensuring smooth execution from setup to breakdown
- Oversee all staff scheduled to work each event as it is executed, providing guidance as needed
- Work as a team with all LaBelle personnel to maintain a productive atmosphere and efficient food and beverage service
- Aid all managers and be familiar with all menu items including allergens
- Gather, set and manage inventory of items needed for each event, such as linens, florals, centerpieces, audio/visual requirements and the like
- Manage safe and accurate cash handling of all money needed for events
- Ensure all closing procedures are completed timely and efficiently
- Be present at all required events including LaBelle Lights shifts
- Manage communication with BOH team relative to individual event execution
- Ensure all events comply with all proper health and safety regulations
- Communicate with vendors and suppliers before, during and after events as needed for a smooth even operation
- Must follow all training practices to provide service in the restaurant as needed
- Perform other duties as assigned
Qualifications
- Bachelor’s Degree; Hospitality Management preferred
- Event management experience
- Ability to maintain stress and composure at all times
- Strong communication skills required
- Attention to detail and organization
- Ability to work a flexible schedule
Physical Requirements
- Ability to lift 35lbs
- Ability to walk/stand for extended periods
- Ability to climb stairs, ladders
Pay
- Salary range: 55k-60k based on experience
Schedule
- F/T, days/hrs vary as needed, ongoing 30+ hour work weeks
- (Peak season average of 45+ hour work weeks)
- Nights, weekends and holidays required