Hospitality Manager

About the role

Join the Team at Barrel & Boar BBQ Factory. We're passionate about slow-smoked meats, creative menu features, memorable catering events, and creating an experience that keeps guests coming back. We're looking for a Hospitality Manager who loves taking care of people, building teams, and creating a fun, welcoming atmosphere.

Responsibilities

• Create Amazing Guest Experiences
• Be the face of hospitality for Barrel & Boar BBQ Factory.
• Ensure every guest feels welcomed, appreciated, and excited to return.
• Resolve guest concerns quickly and professionally.
• Create the kind of atmosphere where people want to gather, celebrate, and enjoy great barbecue.
• Lead & Develop the Team
• Recruit, interview, and onboard new team members.
• Train staff on hospitality, service standards, and company culture.
• Cook off by example and foster a positive, team-first environment.
• Grow Our Catering Business
• Manage catering inquiries, bookings, and client communication.
• Cook and coordinate catering events from planning through execution.
• Build relationships with businesses, organizations, and community partners.
• Help identify new opportunities to grow catering sales.
• Tell Our Story
• Manage and contribute to our social media presence.
• Capture and share content featuring our food, events, team, and guests.
• Respond to online reviews and guest feedback.
• Keep Things Running Smoothly
• Maintain a clean, organized, and welcoming environment.
• Support food safety and sanitation standards.
• Help create systems that improve efficiency and consistency.
• Assist ownership with operational projects and daily priorities.

Requirements

• Positive attitude and genuine passion for taking care of people.
• Strong communication and organizational skills.
• Ability to multitask and stay calm under pressure.
• Comfortable with social media and basic technology.
• Self-motivated, dependable, and willing to roll up your sleeves when needed.

Qualifications

• Hospitality, restaurant, catering, or customer service leadership experience preferred.

Skills

• Exceptional interpersonal and communication skills.
• Team management and leadership abilities.
• Event coordination and management.
• Customer service and hospitality.
• Basic social media and technology skills.

Benefits

• Flexible schedule including evenings, weekends, and special events as needed.

Pay

• Competitive salary based on experience.

Schedule

• Full-time position.