Hospitality Intern, Chartwells Higher Ed / Johnson & Wales University - Charlotte

General Description

You will be working closely with the leaders in the hospitality group at Johnson & Wales University - Charlotte, developing skills and competencies to understand what is needed to be successful in the world of hospitality. You will gain valuable experience in the following areas: operations, marketing, administration, guest services, problem resolution, planning and implementation of innovation and client relationship skills. This internship involves hands on experiences which will provide many opportunities for your personal success in a career of hospitality.

The Requirements

• Interest in the hospitality and service industry
• Attitude of a leader
• Enjoyment of inspiring others
• Articulate
• Good to better interpersonal skills
• Enjoy building relationships
• General interest and knowledge
• Awareness to sustainability practices
• Interest in one or more of the following: Sustainability, Carbon foodprint, Farm to Fork, Quality Assurance

Job Responsibilities

• Executing operational standards
• Financials, P&L, Loss Prevention
• Safety and Quality Assurance: Safe food in a safe environment
• Assuring an exceptional guest experience
• Client Relations and Contractual Commitments
• Associate learning and development
• Operational support of serving platforms
• Working in different settings: FOH, BOH, Catering, Marketing and Administration
• People management (schedules, time management)
• Inventory management

Learning Objectives

• Demonstrate awareness, understanding and skills necessary to work in a diverse environment.
• Experience opportunities to learn, observe, and practice a variety of experiences in the world of hospitality.

Pay and Benefits

This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Qualifications

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Application Information

Applications are accepted on an ongoing basis.