Marketing Intern, Chartwells Higher Ed / Northern Kentucky University

General Description

In this role, you will be working closely with the Marketing Manager to implement and promote dining programs here at Northern Kentucky University. We are looking for an undergraduate student who is creative, culturally in-tune, and passionate about storytelling and digital engagement. In this role, you will support and execute our social media strategy across platforms, help to bring our brand's voice to life through compelling content, facilitate meaningful community interaction, and make data-informed decisions. This is a hands-on opportunity for an undergraduate student looking to build real-world experience in social media marketing, content creation, and brand strategy. You'll play an active role in shaping how we connect with our target market.

Job Requirements

• An undergraduate student (any major) currently enrolled at Northern Kentucky University
• Excellent communication skills, written and verbal
• Excellent interpersonal skills
• Strong organizational skills and attention to detail
• Customer service experience/knowledge
• General knowledge of graphic design and video editing tools (Canva, CapCut, Instagram Edits)
• General knowledge of social media analytics tools
• Content creation & event planning experience is a plus

Job Responsibilities

• Work with the Marketing Manager to execute and continuously refine social media strategy, focusing on content creation across a variety of platforms (including Instagram, TikTok, and Facebook)
• Aid in social media calendar development and posting on all social media feeds
• Create and edit videos with a focus on dining locations on campus, special events, food and nutrition trends, and sustainability
• Collaborate with student organizations and campus departments
• Track and report on social media analytics (reach, engagement, follower growth)
• Create marketing materials to numerous specifications
• Surveying students to collect marketing research
• Support the marketing team in event planning, organizing, and hosting as needed

Learning Objectives

• Develop awareness and skills necessary to work effectively in a diverse environment
• Create, execute, and refine a social media marketing plan across multiple platforms
• Analyze market research and social media analytics to drive data-informed decisions that grow audience engagement and increase participation
• Develop proficiency in content creation, video editing, and graphic design tools (Canva, CapCut, Instagram Edits)
• Gain hands-on experience in brand strategy, storytelling, and digital engagement in a professional setting

Pay Rate

$15.00 per hour

Application Deadline

Applications are accepted on an ongoing basis until all openings are filled.