Hospitality Intern

Duties/Responsibilities

• Rotate through Human Resources to support onboarding and orientation activities, assist with employee engagement initiatives, and gain exposure to recruiting, training, and HR operations.
• Support Front Desk/Guest Services by assisting with guest check-in and check-out processes, supporting guest service standards and service recovery efforts, and learning front-of-house operations and guest experience best practices.
• Observe Housekeeping & Facilities operations, support coordination between housekeeping and facilities teams, and gain insight into room readiness, inspections, and asset care.
• Aid in Accounting & Finance by assisting with basic accounting tasks and reporting, learning hotel financial operations, budgeting, and cost controls, and gaining exposure to payroll, invoicing, and financial compliance.
• Support Sales & Marketing by assisting with sales initiatives and marketing campaigns, supporting social media, promotions, and collateral development, and gaining exposure to group sales, events, and brand positioning.

Requirements

• Currently enrolled in high school.
• Strong interest in hotel management and operations.
• Excellent communication, organizational, and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with hotel management software is a plus.
• Strong attention to detail and a passion for delivering outstanding guest service.
• Ability to work independently and collaborate effectively with different teams.