Hospitality Intern

for 2027 Season – Join the fast‑paced Hospitality team at Destination Geneva National and develop on‑the‑job skills that will rocket your résumé and career to the next level. Take advantage of this unique opportunity to train under a professional, customer‑centric Front Desk/Call Center team, honing communication, leadership, customer service, and problem‑solving skills while spending your summer in the bustling and beautiful Lake Geneva, Wisconsin’s premier resort town.

Ideal candidates are available for five‑to‑six months through September. Complimentary housing is available on a first‑come, first‑served basis with preference given to those who can commit five months or more.

Responsibilities

• Learn to process guest check‑ins, check‑outs, room assignments and special requests.
• Develop refined customer service skills, both in‑person and by phone.
• Anticipate and respond to guest needs.
• Work with the Call Center/Front Desk team to establish and meet sales goals.
• Multi‑task by speaking with customers while making online reservations in real time.
• Run and check daily reports using tee‑time and reservation software.
• Develop guest recovery skills to meet customer expectations graciously.
• Uphold opening and closing protocols and service standards.
• Participate in and contribute to weekly team meetings.

Requirements

• Currently enrolled as a sophomore, junior, or senior in a four‑year college program.
• Emphasis of study preferred in hospitality, resort, or restaurant management.
• Strong organizational, leadership, and communication skills.
• Capable of a minimum 10‑week commitment.

Benefits

• Competitive salary and performance‑based incentives.
• Option for pay‑as‑you‑earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year‑round staff receive complimentary golf, discounts at dining facilities and the Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.
• Comprehensive benefits package for full‑time/year‑round staff, including health, dental, vision, short‑term disability, life insurance, pet insurance, and a 401(k) retirement plan.
• Paid time‑off for full‑ and part‑time associates.

About Destination Geneva National

Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. The resort offers 54 holes of risk‑reward golf, award‑winning dining, upscale on‑course lodging, and the 146‑room Ridge Hotel, continually evolving to meet the needs of today’s golfer, traveler, and foodie. For more information, visit destinationgn.com.