Hospitality & Event Management Intern, Bon Appetit / New York, NY

About the role

The Bon Appetit Hospitality & Event Management Internship Program is a paid program that gives hospitality students the opportunity to work in a dynamic and inspirational hospitality culture. Working closely with hospitality mentors, interns gain an inside look at the behind‑the‑scenes operations of a leading foodservice & hospitality organization. Bon Appétit is an on‑site restaurant company providing full foodservice management to corporations, universities, museums, and specialty venues. Based in Palo Alto, California, Bon Appétit operates more than 1,000 cafés in 33 states for dozens of marquee clients. The internship is located in the Greater San Francisco, CA area. In addition to daily hands‑on experience, interns have the opportunity to meet with subject matter experts including the diversity & inclusion, HR, marketing, safety & sanitation, wellness & sustainability, and finance teams.

Responsibilities

• Rotate through front‑of‑house roles in the café, catering, and coffee shop.
• Provide consistently friendly and courteous service to guests.
• Support catering events by setting up, arranging buffet stations, ensuring customer satisfaction, and managing cleanup.
• Assist with marketing tasks, including signage, seasonal decorations, and food holiday communications.
• Adhere to customer service standards.
• Review catering and front‑of‑house standards.
• Ensure compliance with company policies and client expectations.
• Contribute individually and as a team member to support foodservice/hospitality services and work toward goals and objectives assigned by an experienced manager.

Requirements

• Must be currently enrolled in a college or university pursuing a degree in Hospitality or Event Management.
• Must meet the university’s GPA requirement for internship.
• Must have successfully completed relevant Intro to Hospitality coursework.
• Must be available to work 20–40 hours per week based on business needs and internship requirements.
• College credit is not required, but appropriate documentation