hospitality day ambassador

Another Star · Boston, MA · 1 mo ago

On-siteManagement$35.01/hrFull-time

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. From posting: - Department: Hotels Employment Type: Permanent - Full Time Location: US, Boston Reporting To: hotel manager Compensation: $35.01 / hour We need to include Pay: $35.01 per hour (Compensation). Schedule: typical shifts: morning 7:00AM-3:30PM, evening 3:00PM-11:30PM, availability weekends required. About the role: description paragraph about champion multitasker, citizenM ambassador, etc. Responsibilities: list of duties: making warm welcome, helping guests at self check-in kiosks, preparing and serving hot and cold local food, being a kitchen hero (dishwashing, kitchen cleaning, food handling, cooking), brewing coffee or mixing signature cocktail, being secret concierge, maintaining living room and canteen clean, arranging food displays, helping guests with requests, possibly new tech skills. Requirements: maybe "A genuine touch...", "A passionate attitude...", "A smart thinker...", "Real caring...", "Fluent in English.", "Other language abilities welcome", "US citizen or appropriate work authorization", "Able to travel for training purposes." Also mention identification documents link but we can drop as minor metadata? Might be considered minor metadata; we can include in Requirements as a bullet. Qualifications: maybe not separate; but we could treat Requirements as qualifications. The instruction says use headings for sections like Qualifications, Skills. We can combine. Skills: maybe "customer service, receptionist, concierge, barista, mixologist, logistics" but that's more role description. Could list "Multitasking, customer service, food preparation, beverage preparation, concierge knowledge, cleaning, tech aptitude". But we should not invent; we need to preserve substantive information. The posting mentions: "customer service, receptionist, concierge, barista, mixologist, logistics and more." That's a list of roles. Could be considered skills. We'll include Skills section with those. Benefits: list: Competitive pay (already in Pay), Medical, dental, vision benefits at low cost; Life insurance and 401K; Ability to expense up to €1,000 each year for personal stays; Access to Marriott Explore Program discounted rooms; Extensive time off balance starting at 18 days first year; Exclusive citizenM outfit; Meal and coffee/tea on us during shift break; Employee Assistance Program; Referral program; Opportunities to let talent travel to other properties; Note about perks subject to change. We should not repeat Pay in Benefits; but we can still mention competitive pay as part of Benefits? The instruction: avoid duplication. Since we have Pay section, we can omit pay from Benefits. But we can still list other benefits. We need to ensure we don't include boilerplate: EEO, privacy, etc. Remove those. We need to preserve all substantive information; not invent. Let's craft sections:

About the role

... paragraph ...

Responsibilities

Requirements

Skills

Customer service
Receptionist duties
Concierge
Barista
Mixologist
Logistics

But the posting says "We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more." So we can list those as skills.

Benefits

Medical, dental, vision benefits at an extremely low employee cost
Life insurance and 401K
Ability to expense up to €1,000 (or equivalent) each year for personal stays at participating citizenM hotels (prorated based on start date)
Access to the Marriott Explore Program – discounted rooms across 8,500 properties for yourself, family, and friends based on availability
Extensive time off balance starting at 18 days in your first year
Exclusive citizenM outfit
Meal and coffee (or tea) on us during your shift break
Employee Assistance Program (EAP)
citizenM referral program – refer your talented friend or family member and get rewarded
Opportunities to let your talent travel to other citizenM properties (many ambassadors have become hotel managers in just a few short years)

Pay

$35.01 per hour

Schedule

Typical shifts: Morning 7:00 AM‑3:30 PM; Evening 3:00 PM‑11:30 PM. Weekend availability required.

We need to ensure we don't include duplicated lines like "Competitive pay of $35.01 per hour" appears also in Benefits? We omitted. Check for any other substantive info: "A United States citizen, or have the appropriate authorization to be able to work in the United States (we cannot facilitate visas or work permits)" include in Requirements. "Able to travel for training purposes. See list of acceptable identification documents for travel in the US here." We can include "Able to travel for training purposes" as requirement; the link is minor metadata maybe drop. Also "This job description is not intended to detail every aspect..." is boilerplate; drop. "what's in it for you?" we turned into Benefits. "Celebrating Diversity" etc is EEO boilerplate; drop. "We Care About Your Privacy" drop. "One more thing..." about AI drop. Now ensure we didn't invent anything. Check About the role paragraph: we need to capture the description: "We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests. We’re proud to put humanity back in the hospitality industry, and that’s because of our ambassadors. We don’t hire them for their skills; we hire them for their attitude. We seek people who feel great about making others smile and we see the results in our happy guests. We are looking for great personalities to join our Boston team!" We'll put that as paragraph. Now Responsibilities list: we need to capture bullet points from "your typical citizenM shift could include:" list. Let's extract: - Making sure everyone gets a warm welcome as soon as they walk in; - Helping guests at the self check-in kiosks (we have no reception desk); - Preparing and serving hot and cold local food; - Being a kitchen hero - this means you'll be dishwashing, kitchen cleaning, food handling and cooking; - Brewing delicious coffee or mixing a signature cocktail; - Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party; - Maintaining the living room and the canteen clean, and arranging food displays for the following shift; - Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills). We'll make each as

. Now Requirements list: from "do you have what we’re looking for? To be successful at citizenM, you’ll need to have:" list: - A genuine touch: Treat all people as you would treat your best friends; - A passionate attitude: Be optimistic and positive. You like to surprise and make people smile. - And you’ll need to be A smart thinker: You thrive on turning traditional thinking on its head and want to do things first time right; - Real caring: You want to do the right thing for our guests, your colleagues, community and for the planet; - Fluent in English. Other language abilities are welcome too! - A United States citizen, or have the appropriate authorization to be able to work in the United States (we cannot facilitate visas or work permits) - Able to travel for training purposes. We'll make each bullet. Now Skills: we can list the roles mentioned: customer service, receptionist, concierge, barista, mixologist, logistics. Could also add "multitasking". But we should not invent beyond what's there. The phrase "champion multitasker" is a trait; we could include "Multitasking" as skill. It's derived from text. It's okay. But to be safe, we can list exactly the enumerated roles: customer service, receptionist, concierge, barista, mixologist, logistics. Also maybe "multitasking" is implied. I'd include it as it's explicitly stated: "champion multitasker". So include Multitasking. Now Benefits list: we need to ensure we didn't miss any: "Competitive pay of $35.01 per hour" we moved to Pay. "Medical, dental, vision benefits at an extremely low employee cost;Life insurance and 401K;Ability to expense up to €1,000 (or the equivalent amount in local currency) each year to use toward personal stays at participating citizenM hotels (prorated amount based on start date).Access to the Marriott Explore Program - discounted rooms across 8,500 properties for yourself, family, and friends based on availability.Extensive time off balance starting at 18 days in your first yearAn exclusive citizenM outfit Meal and coffee (or tea) on us during your shift breakEmployee Assistance Program (EAP)citizenM referral program - refer your talented friend or family member and get rewarded for it!Opportunities to let your talent travel to other citizenM properties (many ambassadors have become hotel managers in just a few short years here...) In an effort to make sure we are remaining competitive we frequently look for opportunities to provide new and exciting perks & benefits. Therefore the above is subject to change." We'll list each as separate

. Ensure we keep the details: "Ability to expense up to €1,000 (or the equivalent amount in local currency) each year to use toward personal stays at participating citizenM hotels (prorated amount based on start date)." "Access to the Marriott Explore Program - discounted rooms across 8,500 properties for yourself, family, and friends based on availability." "Extensive time off balance starting at 18 days in your first year" "An exclusive citizenM outfit" "Meal and coffee (or tea) on us during your shift break" "Employee Assistance Program (EAP)" "citizenM referral program - refer your talented friend or family member and get rewarded for it!" "Opportunities to let your talent travel to other citizenM properties (many ambassadors have become hotel managers in just a few short years here...)". Also note "subject to change" maybe we can include as a note but it's not a benefit; we could add a sentence after list: "

Note: Benefits are subject to change.

" That's preserving info. Now Pay: "$35.01 per hour". Could also mention "Competitive pay". We'll just put the amount. Schedule: "Typical shifts are: morning, evening Morning: 7:00AM-3:30PM Evening: 3:00PM-11:30