hospitality day ambassador

Another Star · Seattle, WA · 1 mo ago

On-siteManagement$31.79/hrFull-time

About the role

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests. We’re proud to put humanity back in the hospitality industry, and that’s because of our ambassadors. We don’t hire them for their skills; we hire them for their attitude. We seek people who feel great about making others smile and we see the results in our happy guests. We are looking for great personalities to join our Seattle team!

Responsibilities

Make sure everyone gets a warm welcome as soon as they walk in.
Help guests at the self‑check‑in kiosks (we have no reception desk).
Prepare and serve hot and cold local food.
Act as a kitchen hero – dishwashing, kitchen cleaning, food handling, and cooking.
Brew delicious coffee or mix a signature cocktail.
Serve as a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop, or party.
Maintain the living room and the canteen clean, and arrange food displays for the next shift.
Assist guests with any requests or demands regarding our facilities, gaining new tech skills as needed.

Requirements

A genuine touch: treat all people as you would treat your best friends.
A passionate attitude: be optimistic, positive, and enjoy surprising people and making them smile.
Smart thinker: thrive on turning traditional thinking on its head and want to do things right the first time.
Real caring: want to do the right thing for guests, colleagues, community, and the planet.
Fluent in English (other language abilities are welcome).
U.S. citizen or authorized to work in the United States (we cannot facilitate visas or work permits).
Ability to travel for training purposes.

Pay

Compensation: $31.79 per hour.

Schedule

Typical shifts are:

Morning: 7:00 AM – 3:30 PM
Evening: 3:00 PM – 11:30 PM

Availability to work weekends is required.

Benefits

Medical, dental, and vision benefits at an extremely low employee cost.
Life insurance and 401(k) plan.
Ability to expense up to €1,000 (or equivalent local currency) each year toward personal stays at participating citizenM hotels (prorated based on start date).
Access to the Marriott Explore Program – discounted rooms across 8,500 properties for you, family, and friends (subject to availability).
Extensive time‑off balance starting at 22 days in the first year.
Exclusive citizenM outfit.
Meal and coffee (or tea) provided during shift breaks.
Employee Assistance Program (EAP).
CitizenM referral program – refer a friend or family member and receive a reward.
Opportunities to travel to other citizenM properties, with many ambassadors advancing to hotel manager roles.