Hospitality Customer Coordinator – Hotel Reservations (Remote)

About the role

The Hospitality Customer Coordinator - Hotel Reservations will be responsible for managing hotel reservations for a major hospitality company. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities

• Manage hotel reservations for high-profile clients
• Handle customer inquiries and complaints regarding hotel bookings
• Ensure all reservations are accurate and meet client expectations
• Collaborate with internal teams to resolve issues related to reservations

Requirements

• Bachelor's degree in hospitality management, business administration, or a related field
• At least 2 years of experience in a customer service or reservations role
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with hotel reservation systems
• Knowledge of hotel industry standards and practices
• Ability to work independently and under pressure

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

• Flexible remote work schedule
• Professional development opportunities
• Competitive compensation package

Pay

$50,000 - $60,000 annually

Schedule

Full-time, remote position