Hospitality Associate

About the role

We are looking for a Hospitality Associate to support daily front-of-house operations in our office. This Contract position is ideal for someone who enjoys working in a detail-oriented, client-facing setting where no two days are the same. The person in this role will help create a welcoming experience for visitors and employees while keeping meeting spaces, reservations, and hospitality services organized and running smoothly.

Responsibilities

• Welcome clients, visitors, and employees with a courteous presence while providing prompt assistance upon arrival.
• Coordinate conference room, visitor office, and hoteling workspace bookings by managing schedules and updating reservations as needs change throughout the day.
• Review meeting calendars regularly to ensure rooms are prepared correctly and last-minute adjustments are handled efficiently.
• Arrange catering for meetings and events, confirm order accuracy and timing, and communicate with vendors or stakeholders to resolve any issues.
• Prepare conference rooms based on event requirements, including room setup, refreshments, supplies, and audio/visual equipment.
• Restore meeting rooms and shared spaces after use so they are clean, organized, and ready for the next reservation.
• Maintain kitchens, pantries, and hospitality areas by restocking items, monitoring inventory levels, and placing supply orders when needed.
• Support guests and staff with concierge-style service by helping them locate workspaces, meeting areas, or other office resources.
• Observe the condition of conference rooms and shared office areas and report maintenance or service needs to the appropriate team.

Qualifications

• Prior experience in hospitality, reception, office services, or another customer-facing support role within a detail-focused environment.
• Strong interpersonal and communication skills with the ability to interact confidently with employees, clients, and visitors.
• Proven ability to manage multiple priorities in a fast-paced setting while maintaining attention to detail.
• Comfort using scheduling tools, calendars, or reservation systems to coordinate rooms and office resources.
• Ability to support basic office services tasks such as document scanning, mailroom assistance, and answering a multi-line phone system.
• Demonstrated dependability, strong workplace conduct, and a proactive approach to anticipating service needs.
• Capacity to perform light housekeeping and room reset duties as part of maintaining a well-kept office environment.

Benefits

• Medical, vision, dental, and life and disability insurance
• 401(k) plan